Cancellation & Refund Policy

We strive to provide a fair cancellation and refund process for all customers. This policy applies to all online and offline bookings made through Maa Laxmi Boating.

1. Customer-Initiated Cancellation

Cancellation requests must be made with a valid booking number. Refund eligibility depends on service type and cancellation window.

2. Refund Windows

• More than 24 hours before service: eligible for partial or full refund as per booking terms.
• Within 24 hours: refund may be reduced or not applicable depending on vendor commitments.
• No-show bookings are generally non-refundable.

3. Weather / Safety Cancellations

If a booking is cancelled by operator due to weather or safety conditions, you can choose either rescheduling or refund.

4. Hotel and Travel Packages

Hotels, resorts, and transport bookings may follow partner-specific policies in addition to this website policy.

5. Processing Timeline

Approved refunds are processed to the original payment mode, typically within 5-10 business days.

6. Contact for Cancellation

For assistance, contact us at +91 6207565535 or info@maalaxmiboating.in.